West Des Moines Hotel

Clear hotel policies help keep business trips and weekend stays running smoothly. 

Policies at Courtyard by Marriott Des Moines West/Jordan Creek are designed to support organized arrivals, comfortable stays, and efficient departures for both corporate and leisure travelers.

• Check-In and Check-Out

Check-in begins during the afternoon, while check-out takes place later in the morning. Early arrival and late departure requests depend on room availability.

• Identification Requirements

Guests are typically required to present a valid government-issued photo ID and payment card at check-in.

• Smoking Policy

The property operates as a non-smoking hotel. Smoking inside guest rooms or indoor public spaces may result in additional fees.

• Pet Policy

Pets are generally not permitted unless specifically stated under selected booking conditions or service animal policies.

• Cancellation Policy

Cancellation terms vary according to reservation type, promotional rates, and booking dates. Flexible reservations may allow modifications before arrival.

• Children and Extra Guests

Children are welcome at the hotel, though occupancy limits apply depending on room category.

• Accessibility Policy

Accessible accommodations and mobility-friendly amenities are available for guests requiring additional assistance during their stay.